Frequently Asked Questions

Can I bring my kids?

Willing Hands Gleaners are invited onto working farms; our current policy is that Gleaning volunteers must be 14 years of age and older. The Willing Hands Garden is a place where we can welcome younger volunteers (age 6+) who are accompanied by a responsible adult volunteer. All volunteers under 18 must have a waiver signed by a parent/guardian. The waiver can be downloaded from the Resources page.

What should I do if my contact information changes?

If you are changing contact information like your email address or phone number, go to the Volunteer page and click on 'Update'. If you need to make a name change, write to Jim at jim@willinghands.org.

If you picked a password when you first registered, you can go to My Page at any time to update your contact information, see your gleaning history, or review the information about gleans that you have signed up for. If you did not pick a password, you can add one by using the Update button on the Volunteer page.

Why won't the signup page let me on the roster?

You may have typed your name differently than you did when you first registered as a volunteer, or you may have put your first and last names in the wrong spaces. If the system still does not recognize you, contact Jim at jim@willinghands.org or (802) 698-0265

I forgot to write down the glean address!

The email you receive after you sign up includes a link to information about the glean, including the address. If you have signed up for the glean but have lost this email, go to the Willing Hands Gleaning website and click on the 'Volunteer' button. Click the 'Signups' button there to get another email. If you have any trouble, contact Jim. You are also welcome to contact Carolyn at gleaning@willinghands.org

How will I know where the glean is?

After you sign up, you'll see a page with the address of the glean and helpful information about what to bring. This is the only place the actual address appears on the website so write it down or print it out.
You will also receive an email with the same information and a link back to that web page. If you want to check out your history of participation or have the email resent, go to the 'Volunteer' button on the Gleanweb page.

You can go to My Page at any time to update your contact information, see your gleaning history, or review the information about gleans that you have signed up for.

Who can I contact with questions that are gleaning- and event-specific?

Carolyn Frye is the Gleaning Coordinator. Her email address is gleaning@willinghands.org. Jim McCracken is the Operations Manager and works on Garden coordination. His address is jim@willinghands.org.

How are gleans planned?

Farmers contact Willing Hands when they have surplus crops for gleaning. The number of volunteers needed is determined by the amount of produce available and the time required to harvest.

Why is there surplus produce available?

There are many factors that contribute to surplus produce being available for Willing Hands. The unpredictable weather that effects produce production, the opportune harvest time of a particular crop, the fluctuating market for local produce and the demands of the staff at each farm all play a role in crop management.

Can gleaners take produce home from gleans?

Willing Hands is a charitable organization and our volunteers have elected to serve our mission of recovering food to improve health and increase food access for our neighbors in need. Our farm donors are donating their food to support this mission. If you are in need of nutritious food and lack the means to purchase it, please Contact Us directly and we would be happy to help.